1 reviews | Active since Apr 2017
<p>I complain last week wed on here about my wifi ugage. </p> <p>Some one from Vodacom phoned me, told me all the places on my phone where to switch off so that i will not use so much data from my wifi device. I had told them that there was only 2 phones connected to the device. </p> <p>so last week i had 3 gigs of data loaded to the device. so from wednesday night till saturday sometime, the 3 gigs of data was finished. No downloads, no streaming, just going onto whatsapp, and general internet and facebook. How can 3 gigs just go like that when all the automatic updates stopped, no downloads, no streaming. Its crazy. I want to cancel my wifi contract it hasnt even been a month and i have gone through over 20 gigs of data just during the days, its over priced and madness. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
still waiting for vodacom to contact me about this again.....
still waiting for vodacom to contact me about this again.....
Dear Carin,
Thank you for your patience.
As per our discussion telephonically, the matter has been resolved.
Regards,
UW
Best regards,
Dear Carin,
Thank you for your patience.
As per our discussion telephonically, the matter has been resolved.
Regards,
UW
Best regards,
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