High Data usage
<p>I received a Invoice for December more than tripple what i ussaully pay.</p> <p>I loged a fault on the system ref 1- ********** 401446.</p> <p> </p> <p>The lady told me it will take 16 days to give me an answer why this Data usage was so high.</p> <p> </p> <p>This means that the amount will go off by debit ordr end of December and I will be broke :(</p> <p> </p> <p>Could someone please get back to me .</p> <p>Tried the call centre but no answer, cut off everytime.</p> <p> </p> <p>Thanks</p> <p>Sebastiaan</p>
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Replies (2)
Vodacom's replyOfficial
19 Dec 2016, 13:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Dec 2016, 13:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
's updateReviewer Update
22 Dec 2016, 11:52Hallo Someone phoned me and said that there was a fault. She will email me all the details.
Still Waiting for that mail....
's update22 Dec 2016, 11:52
Reviewer Update
Hallo Someone phoned me and said that there was a fault. She will email me all the details.
Still Waiting for that mail....