High cost, reduced service
<p>I spend close to R2000 every month on communications with Vodacom. Besides the fact that data is extremely expensive, the data provision is very intermediate with regular connectivity interruption.</p> <p> </p> <p>In addition, Vodacom decided to take away extremely useful functionality to check online how much of the expensive data we still have left over on the account. Calling the Call Centre is NOT a viable, long-term option!!!</p> <p> </p> <p>One then asks the question whether Vodacom does this on purpose, to sell more data at excessive out of bundle rates...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
