1 reviews | Active since Jan 2017
HIGH BILLS FOR CANCELLED CONTRACTS
<p>After losing my job in 2015, I emailed Vodacom requsting them to cancel all contracts when the period expired. I listed all the numbers for them via email. I nver received any statements from them, after going to the walk in centre asking them to post all my statements nothing happen. Round about September 2016 I received high statements. I went to the walk in at Midrand still no luck. After phoning them I than correspond with them via email, up to today I received no re ply from Vodacom. All the numbers have been cancelled BUT no statements or any feedback from them whatsoever. I know the next step from Vodacom will be lawyers. So in order to end my relatioship with vodacom I need feedback and I mean honest feedback.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
