High billing account

<p>I sent several emails to customer care services the last 3 weeks, I phoned customer care last week ask for accounts department they refer me back to customer services and told me that they must help me with a data detailed report for example the websites that was used for January and February month, Up till now I dont get any response from them, In the beginning with this laptop contract I have 2 cellnumbers for one contract and get a 3 months accounts. After a lot of phonecalls, time and money they realized that I have 2 Numbers for one laptop contract, I asked them for a refund but they just told me they will decuct the money from my account. I'm really tired of this poor service, I look forward for your assistance will really appreciate it. </p>