MK
MMASALE K

1 reviews | Active since Dec 2023

22 Oct 2025, 06:02

High Bill

Poor service as ever don't do contract with vodacom logged HP complaint closed without resolved They double debited my account had to stop the debit order but still am overdue is about time to take this service provider to ombudsman, consultant not trained they don't what they are doing only pillar to post. 😔😔 What ****ed me off agent told me to tear the contract sim while am paying *** service

0
Replies (1)
Vodacom
Vodacom's reply22 Oct 2025, 08:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team