High account and no help
<p>We recently received multiple bills about our account being rediculously high! My father thought it was about his calls, since he travels a lot. But when we received a 3rd bill, he called, only to hear that it was because of DATA!! Almost R24 000 because of data? Also, we found out that this was after midnight? Which is impossible. We have uncapped WI-FI at home, on which all devices run. So, he loggend multiple complaints, but nobody has called him back regarding this problem.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
