1 reviews | Active since Oct 2011
Hiding the truth by not sending statements
I have 3 numbers with Vodacom, the main number has itemized billing on it. I have NOT received a statement in over 3 months . AND YES I HAVE CHECKED MY SPAM FOLDER! I get 1 Statement for my main number, I was also told I would be credit the R 300 odd for the Vodafone live, I NEVER ASKED FOR. There is still no credit. I have sent another official complaint to ICASA.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day Michelle,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team
Good day Michelle,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Vodacom Consumer Website Team