SL
Stephen L

1 reviews | Active since Jun 2010

18 May 2015, 10:15

Hiding price increases on call charges.

I have received a notification from Vodacom in the last week to say that my current price plan has been discontinued and will be replaced with a new plan:<br> Old plan Smart standard : R390 p/m<br> New plan Smart M: R319 p/m<br> I find it rather upsetting that Vodacom does not tell what the diffence between these 2 plans is and trying to find any information on the Website about what your old plan used to offer is not available.<br> In short the old plan offered 300MB data

0
Replies (1)
Vodacom
Vodacom's reply22 May 2015, 08:49
Official
Hello stlydall,


Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team