SL
Stephen L
1 reviews | Active since Jun 2010
18 May 2015, 10:15
Hiding price increases on call charges.
I have received a notification from Vodacom in the last week to say that my current price plan has been discontinued and will be replaced with a new plan:<br> Old plan Smart standard : R390 p/m<br> New plan Smart M: R319 p/m<br> I find it rather upsetting that Vodacom does not tell what the diffence between these 2 plans is and trying to find any information on the Website about what your old plan used to offer is not available.<br> In short the old plan offered 300MB data
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Replies (1)Vodacom's replyOfficial
22 May 2015, 08:49Hello stlydall,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply22 May 2015, 08:49
Official
Hello stlydall,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
