sH
shrivad H
1 reviews | Active since Jan 2015
12 Apr 2021, 13:19
hidden T&C's
upgraded my handset in January 2021, my handset fell and broke at the end of February, was booked for repair around the 20/03/2021, today the 12/04/2021 was informed that my handset will not be repaired by insurance because of usage. i will have my handset repaired cash. and requested that my policy with vodacom / finrite be cancelled as they are not forthright with the T&C's
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Vodacom's replyOfficial
12 Apr 2021, 13:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2021, 13:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team