1 reviews | Active since Sept 2013
HIDDEN CONTRACT FEES
I recently purchased a double deal contract from vodacom online and specifically asked what amount i will have to pay seeing it is the end of January. I was informed that nothing is due at the moment - only at the end of the month i will be billed for the monthly contract fee and the delivery fee. I was so surprised that my account was debited in the middle of the month with R249 and R5, when i inquired what this is for, i had to go through long channels to come to the conclusion that this is an initiation fee that is no where on my contract nor was it explained to me when i enquired about all the fees invloved. Stop lying to your clients with hidden fee.
Best regards,
Best regards,
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you. As a result, we’ll be closing your query from our side for now. Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
Regards, Vodacom Consumer Website Team
Best regards,
We’ve attempted to contact you on several occasions, but unfortunately haven’t been able to reach you. As a result, we’ll be closing your query from our side for now. Should you require any further assistance, please feel free to reach out — we’ll be happy to help.
Regards, Vodacom Consumer Website Team
Best regards,
