MM
Mogomotsi M
1 reviews | Active since Jun 2019
21 Sept 2021, 22:57
Hi vodacom customer ...
Hi vodacom customer services is becoming a joke i called in to seek assistance in my airtime disappearing or being used for data conection the only help i got was a bot which was of no help at all and there was no option to speak to a consultant ....if this is how things are heading at vodacom wow we are lost
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Vodacom's replyOfficial
22 Sept 2021, 07:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Mogomotsi M's updateReviewer Update
22 Sept 2021, 12:45Thanks Randal for an exellent service you did not just solve my query but went beyond customer Excellency...now that is the vodacom i know keep up the great work.
MM
Mogomotsi M's update22 Sept 2021, 12:45
Reviewer Update
Thanks Randal for an exellent service you did not just solve my query but went beyond customer Excellency...now that is the vodacom i know keep up the great work.