M
Marieth

1 reviews | Active since Aug 2023

17 Aug 2023, 12:33

Hi there

Hi there. For months now we are battling sort out our Vodacom account here in Witbank they do not allocate payments on the end they cut us off because of there mistake everytime we go to sort this out it is another amount outstanding today we went again and was told me must sort it out by ourselves making contact with Vodacom head office. We have all the payments as proof. They are ****ish arrogant and no customer service at all.

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2023, 13:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team