SS
Silindile S

1 reviews | Active since Aug 2023

29 Sept 2023, 05:59

Hi, I’ve been having problems with getting vodacom to stop debting my account as my contract with them ended however they never stop

Hi, I’ve been having problems with getting vodacom to stop debting my account as my contract with them ended however they never stop. I’m currently unemployed and yet they keep taking the little that I have every month, I tried contacting their customer service and no one seem to care, what does one have to do to get this sorted.

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Replies (1)
Vodacom
Vodacom's reply29 Sept 2023, 07:42
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team