Hi, I would like to ...

Item: Vodacom
Rating: 1
Author: Carol G

Hi, I would like to know if there are any other vodacom online customers that have experienced the same No Service that I have? I app**** for an online upgrade 5 days ago but I have not received a response, I have contacted the online call center 3 times and each time I was told the same thing, that I would be contacted the following day by a consultant which I am still waiting for, this is totally unacceptable!!

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Replies (1)

Vodacom's replyOfficial

14 Aug 2021, 10:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Aug 2021, 10:57

Official