1 reviews | Active since Aug 2019
Hi i took contract t...
Hi i took contract twin phones in 2 december 2022 i have not missed one payment and now the problem is from few months back they have been deducting more money than they should i tried several times to call them and fix this issue but they not helping..what worst is last month they deducted R855 but the agreement was R550 or so...i asked them for a detailed bill for last month that makes my bill accumulate to this amount..i called and they kept me on the line for like 20 or more minutes with no help at the end..when they sent the statement they were suppose to take 643 but they took 855 instead so i really want them to refund what dont belong to them and explain what those R100 invoices am paying for that i dont know about.thank you
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Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
