Hi I have a complaint vodacom has given us the baddest service this past week

Item: Vodacom
Rating: 1
Author: Rosemary S

Hi I have a complaint vodacom has given us the baddest service this past week. My husband try to make a payment arrangement but they refuse to help him even the legal team of theirs has been telling us they don't have his account. And we really want to short his stuff out. Today they said they will call but still nothing.

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Vodacom's replyOfficial

22 Aug 2026, 07:36

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Aug 2026, 07:36

Official