PS
Prince S

1 reviews | Active since Nov 2020

15 Oct 2021, 13:22

Hi

Hi. I am very disappointed by Vodacom. My fibre connection was down for 2 days and I was told my account would be credited. I still get billed normal monthly payments. I am still waiting for the customer care agent who promised to call me back until now

0
Replies (1)
Vodacom
Vodacom's reply15 Oct 2021, 14:29
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team