1 reviews | Active since Dec 2016

22 Dec 2016, 08:25

Hero to Zero

<p>Dear Vodacom,<br />I have received a new quotation number and a release number from Ephesia. This lady claims that she tried to call me back a month ago but I was unavailable and she did not deem it neccesary to call me back... apparently I will only get my phone in 2017. I am appalled! This is the WORST customer service ever! Today is day 32.</p>

0
Replies (1)
Vodacom
Vodacom's reply22 Dec 2016, 09:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,