WB
Warrick B
1 reviews | Active since Oct 2011
01 Oct 2024, 09:57
Here's your prize!... but there's a catch!
I've been a Vodacom customer for more than 25 years. Today I got a call from someone claiming to be from the Vodacom Rewards Centre (I now believe it to be legit). This person claimed I'd won an iPhone 14 and R30,000. But it's this big run around and you have to complete a bunch of tasks to get your prize. If you actually want to reward me for being loyal by giving me a prize, then give me a prize. Don't make a big game out of it. It just feels dodge.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Oct 2024, 10:21 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Oct 2024, 10:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
WB
Warrick B's updateReviewer Update
01 Oct 2024, 13:14Thanks for the call. Wasn’t from Vodacom at all. Much appreciated.
WB
Warrick B's update01 Oct 2024, 13:14
Reviewer Update
Thanks for the call. Wasn’t from Vodacom at all. Much appreciated.
