Here we go again, Vodacom telesales duping clients

I have been having trouble with data service between 8 and 10 nightly for the past week. I eventually got to speak to a human at the call centre who informed me that "the sysem" has been giving trouble and my service was interupted by the Vodacom problem not my data limit. During this extended conversation I learnt that what was meant to be 30 plus 30 gigs anytime and 30 night owl is in fact only 30 gigs plus 30 night owl. How many people are being ********** on data because they haven't had reason to call the customer call centre? I've complained before saying contracting with Vodacom is hit and miss. Here we go again. Now I must waste more time fixing an error made by Vodacom and an external sales consultant dropping the ball. Vodacom should not use external sales personnel/companies if business deals are not tight and error-free.

I will never ever conduct contract business with a call centre agent again. It is too painful and full of potential crime.