1 reviews | Active since May 2011
Here we go again. Dont go Vodacom
Please refer to my complaint of 16.07.15, Regarding my account of R1500. I still have no idea if I am on vodaFlexi 200 or Smart Choose, I was infromed by Vinolia to pay via EFT which I have so done or my phone will be cut off tomorrow. However no proof of payment info etc was given over. I DO NOTt want to be re billed again for this via debit order.Please ensure this is adhered to. Vinolia informed me that her manager /who was speaking to legal would call me shortly which has not occured. Over the past t week I have had to make over 11 calls, from my pensioner parents landline, and waste much time. I cannot believe how ridiculous your rate package is. MTN patrons received so many complimentary data airtime bundles and loyalty points, I have compared with various MTN smart phone users. I have signed no contract and and an ex Nashua Mobile user. Please also inform if I were to win the lottery, how much it would cost me to buy out of this contract.
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
