Here we go again!!!!

<p>I upgraded my phone (number ********** 764) in November (after upgrading my wife's phone in August and having the exact same issue then!!!) as this was the month of upgrade.</p> <p>I went online and chose the phone and package I wanted to save money by not paying an upgrade fee and having the phone delivered.</p> <p>I received the invoice for January 2017 which includes an upgrade fee of R150 and line rental for the new contract (R224.90) backdated to December. But in December I paid the full line rental for the package the phone was on even though I could not use it anymore since the upgrade date.</p> <p>All I want is my invoice (H0-22M5F) to be recitified to reflect the cost of what I agreed to by having the line rental for December as well as the upgrade fee removed.</p> <p>R374.90 overcharge needs to be removed.</p> <p>Please contact me to let me know this is done.</p> <p>I am fed up with having to struggle just to get the bare minimum service one would expect after I had the same horrible experience in September as well!!!!</p>