1 reviews | Active since Aug 2016
Here we go again ...
<p>Once again i am being threatened by Vodacom to shut down my account. Last month i was advised that everything was sorted out and there would be no further problems. </p> <p>I was told that my expiry details were changed and my package was changed back to the Smart M package. This month my package was changed (thank you) but i have not recieved any statement for August so i cannot see amounts owed and nothing has been debited from my account as it has been for many many years?</p> <p>I just dont understand how Vodacom can be so unorganised!!!</p> <p>Perhaps its time for a change! I have already cancelled my 2 other contracts with Vodacom as dealing with this everymonth now is just absurd!</p> <p>Please can someone advise how to resolve this problem ???</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
No contact as of yet. Still struggling to pay my account !!!!
No contact as of yet. Still struggling to pay my account !!!!
