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PhumeleleM M

1 reviews | Active since Mar 2014

12 Aug 2016, 13:47

Here we go again....

<p>Yesterday i bought 1gig of data and around R29 airtime, my usage was normal and i am extra careful when it comes to my phone and data as i have an Iphone 6. further to that, i have called vodacom twice already regarding my missing data and the so called usage. its been fine for the last six months or so,.. today, all my data and airtime, gone.. just like that ... noooooo</p>

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Vodacom
Vodacom's reply12 Aug 2016, 13:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team