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Tinus V

1 reviews | Active since May 2023

17 Apr 2026, 13:02

HELPLINE OPTIONS

I want to change my postal address on invoices and statement. I went through all the options on the helpline and Tobi but there is no option where I can do this. They only give numbers no e-mail!!!

0
Replies (3)
Vodacom
Vodacom's reply17 Apr 2026, 13:50
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply17 Apr 2026, 15:47
Official
Dear Tinus.
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we can identify any areas of improvement within our organization.
 
Our records indicate that your query has been attended to, and feedback on this matter has been provided. If you have any further questions or need additional assistance, please don’t hesitate to reach out.

Have a pleasant day further.
 
Regards
Vodacom Consumer Website Team

Best regards,

TV
Tinus V's update20 Apr 2026, 12:16
Reviewer Update
Ferge from your Cape Town branch called me and I could give him my new address via telephone. Thank you.