NB
Nikkie B

1 reviews | Active since Aug 2016

15 Aug 2016, 11:07

Helping with fruad

<p>I have been a Vodacom subscriber for more than 4 years. Just to see that my ex could do a sim swop and use my number to log into my accounts as a OTP was sent to that number. How can you help people commiting fruad, and when quiried this I was asked security questions and felt like I am the *****. </p>

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Replies (1)
Vodacom
Vodacom's reply15 Aug 2016, 11:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,