SK
Sithembiso K

1 reviews | Active since Sept 2022

07 Sept 2022, 11:04

Helping ********** succeed

********** are given an easy passage to perform sim swaps yet when you the victim are sent from pillar to post to try and get assistance yet don't get any help. You call customer care they tell you go to nearest store when you get there they tell you to call customer care. Sim swaps should only be performed by the store and no else that's it.

0
Replies (1)
Vodacom
Vodacom's reply07 Sept 2022, 12:20
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team