GL
Gareth L
1 reviews | Active since Jun 2013
20 Apr 2016, 10:47
Helpful and Friendly
I had an incident where I thought my phone was ******, so went to the Vodacom Customer Care shop at the mall. I did a SIM swap and blacklisted the phone. A couple of days later the phone was recovered and I had to then un-blacklist the phone.<br> Londiwe and Quinton were helpful, friendly and went the extra mile for me throughout this process. Their communication & responsiveness was excellent. They both deserve a bonus or increase!<br> Thanks Londiwe and Quinton for making this painful process a pleasure.
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Replies (1)Vodacom's replyOfficial
20 Apr 2016, 12:23Hello garethlawson,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
The posting has been sent to the consultants and line management in question for appropriate recognition.
Regards
Vodacom Consumer Website Team
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
The posting has been sent to the consultants and line management in question for appropriate recognition.
Regards
Vodacom Consumer Website Team
Vodacom's reply20 Apr 2016, 12:23
Official
Hello garethlawson,
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
The posting has been sent to the consultants and line management in question for appropriate recognition.
Regards
Vodacom Consumer Website Team
Thank you for taking the time to post this compliment on the website.
We truly appreciate your support and feedback.
The posting has been sent to the consultants and line management in question for appropriate recognition.
Regards
Vodacom Consumer Website Team
