HELP WITH PORTING SO UPSET

<p>I have being trying to port my mom over to MTN for the past 3 weeks. The contract is cancelled and everytime I phone Vodacom I get a different excuse. I dont know why they are treating customers so badly. We were happy with Vodacom until her contract expired and someone from Elite Mobile (I think) phoned and said they were phoning from Vodacom and that her contract had expired. We told them we wanted to go month to month, but they sent her a new phone anyways and without her consent put her on another 24 month contract. We sent the phone back and told vodacom to cancel the *****ulant contract. Vodacom confirmed that the contact has been cancelled and we told vodacom we wanted to port to MTN and have been telling them the same thing over and over again. Now I believe the contract has not been or going to be cancelled and neither has the porting been done. Vodacom are declining all the port requests from MTN. This is unacceptable. Please allow her to port to MTN that is the least Vodacom can do for a customer who has been with vodacom for almost 20 years. </p>