Help with my cellphone

<p>Good Day vodacom </p> <p> </p> <p>Thanks to Eugene i was assisted with my problem of getting my phone sorted however the phone had to be returned and the contract canceled due to sony discontinueing the sony xperia x. </p> <p> </p> <p>I would however like to keep my two phones as i noted that i got it through your black friday promotion and the only problem was a sim that was inserted wrongly and i believe it can be removed. The problem was that it could not be found on thr vodacom repair system when i took it in even when i went there with my invoice. </p> <p> </p> <p>As much as i know that your agent followed company policy i feel that the phone not been captured as having a warrenty shows a downfall on your side and as a customer i should not loose out because of human error.</p> <p> </p> <p>I hope you guys will look at this carefully and find an amocable solution</p> <p> </p> <p> </p>