HE
Haroon E
1 reviews | Active since Jun 2014
24 Aug 2020, 18:51
HELP SOLVE A TECHNICAL PROBLEM....COME ON VODACOM!
I need help setting up ONE NUMBER on Apple Watch. Called in at least a DOZEN times (no exaggeration) since Saturday. Nobody seems to know why or how to solve the problem. Becoming frustrating. I cannot even get through to someone technical who can assist. Everyone "escalating", but nothing happening. Hopefully this review will get someone who can actually help......
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Replies (4)
Vodacom's replyOfficial
25 Aug 2020, 06:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Aug 2020, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Aug 2020, 16:59Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Aug 2020, 16:59
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
HE
Haroon E's updateReviewer Update
26 Aug 2020, 18:50Hello, thanks for the feedback. PLEASE ask someone from technical to keep me updated.
HE
Haroon E's update26 Aug 2020, 18:50
Reviewer Update
Hello, thanks for the feedback. PLEASE ask someone from technical to keep me updated.
HE
Haroon E's updateReviewer Update
31 Aug 2020, 12:39Going for TWO weeks now and technical issue still NOT resolved. Do I return your products that you so clearly CANNOT operate?
HE
Haroon E's update31 Aug 2020, 12:39
Reviewer Update
Going for TWO weeks now and technical issue still NOT resolved. Do I return your products that you so clearly CANNOT operate?