1 reviews | Active since Jul 2016

25 Jul 2019, 10:08

Help my in my taal!

Vodacom cant even help their red premium customers in Afrikaans. Absolutely pathetic. Sorry, we cant help you in Afrikaans, there are no Afrikaans people in the Red department... If you want my business you should at least be able to help in my language.. anders gaan ek maar iewers anders ...!!!

0
Replies (3)
Vodacom
Vodacom's reply25 Jul 2019, 10:34
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update29 Jul 2019, 11:31
Reviewer Update
So you phone me back.. and still cant speak Afrikaans. Ek kla omdat julle my nie kan help in my taal nie, dan bel julle terug en sê jammer ons kan nie AFrikaans praat nie.. Phone me back in my language please!

Vodacom
Vodacom's reply05 Aug 2019, 16:12
Official
Dear Customer,  As per our discussion, your query has now been resolved.  Regards  Consumer Website Team