Help me to pay my account.

Item: Vodacom
Rating: 1
Author: Amanda F

I want to pay my account, but nobody seems to get this!!! Vodacom keeps phoning me to pay my account, but not 1 person can e-mail the invoice. This has been going on for several months. Please get an Afrikaans manager (if you have any!!) to phone me to sort this **** out. If this is not sorted out, I will take this to the Ombudsman. Please go listen to ALL the freaking recordings. The last one was ***h58. and on the ***h00. This is ridiculous. Phone me on ***!!!!!!!

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Replies (1)

Vodacom's replyOfficial

01 Aug 2020, 09:01

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Aug 2020, 09:01

Official