Help me sort this **** out vodacom

<p>Hi. I have been on the 26 of july in vodacom store at tygervally. I whanted to do an upgrade an as yasheem helped me very nice guy he told me there is a problem with my profile. So i need to update my account by them. So he helped me. But till today i still canot go and do my upgrade because the accounts departmant takes there time and i was told 48h and it wil be dun. I am a client for about 10 years an this is the fist that this **** happens with me. What am i to do now. Stop all 3 my contrackts or what... please help me to sort this **** out.</p>