MM
Maureen M
1 reviews | Active since Dec 2020
17 Dec 2020, 09:14
Help me end 24 month contract with Vodacom.
Vodacom refuses to end cellphone contract I had with them which was supposed to end in January 2020 as per our agreement. They keep billing me even though I no longer use their service. My attempts at communicating to end it have failed. Pls help me.
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Vodacom's replyOfficial
17 Dec 2020, 10:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Dec 2020, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team