HELP!!! I AM A VICTIM OF UPGRADE *****

<p>I received email notification today 10/03/2017 that notified me of my IPHONE 7 order that was not ordered by myself and is being directed to some address in JHB that does not belong to me. I am absolutely frustrated and infuriated with the service I have received by VODACOM throughout my contract. First my CONTRACT number was allocated to somebody else without my authorisation whilst I was still paying for the contract and now they have authorised an upgrade to a FRUADSTER! I need to be contacted ASAP regarding the matter as the idiots working on your helpcare desk and branches have no clue what customer service or customer experience is all about.</p>