Help! Help! Help!

Third time I am writing the exact same review!!!

Last month you blocked and unblocked my phone without ANY form of correspondence. When I brought this to your attention your response was that you had my incorrect email address!!!! I provided you with my email address which you confirmed twice!!!!

Now this month you block my phone again without any form of correspondence since confirming my email address!!!!!

Please I beg of you to help me make sense of this?!

Surely at some stage common sense should prevail?!