GJ
Gerrie J
1 reviews | Active since Jun 2020
12 Jun 2020, 23:40
Help
I do not have an income, i do not have a celphone from vodacom that I need to pay for. I do not receive air time or data as the acount is suspended. I have paid them 3 times more than what the account was before the suspension. The account now standing is 4 times the original amount. I am a senior citizen, i have been a supporter of vodacom for many years while i was working and this is how i get treated when I have an income less than R2000 as a senior citizen.
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Replies (1)Vodacom's replyOfficial
13 Jun 2020, 10:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jun 2020, 10:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
