GJ
Gerrie J

1 reviews | Active since Jun 2020

12 Jun 2020, 23:40

Help

I do not have an income, i do not have a celphone from vodacom that I need to pay for. I do not receive air time or data as the acount is suspended. I have paid them 3 times more than what the account was before the suspension. The account now standing is 4 times the original amount. I am a senior citizen, i have been a supporter of vodacom for many years while i was working and this is how i get treated when I have an income less than R2000 as a senior citizen.

0
Replies (1)
Vodacom
Vodacom's reply13 Jun 2020, 10:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team