RN
Robyn N
1 reviews | Active since Sept 2011
28 Jun 2025, 10:05
Help a little
Why when you call in and cancel a number does it keep being deducted? I have called them a few times, and yet still get debited for a number i don't use and don't want.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Jun 2025, 10:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jun 2025, 10:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Jul 2025, 12:10Dear Robyn
We trust this email finds you well.
Kindly be advised that the cancellation for *** has been loaded successfully. Note the following:
> Reference number for cancellation is ***
> The due date is scheduled for 02 July 2025.
> All allocated bundles (Min/Data/Airtime/SMS) need to be utilized as they will be forfeited.
Have a pleasant day further and stay safe.
Regards
Vodacom Consumer Website Team
We trust this email finds you well.
Kindly be advised that the cancellation for *** has been loaded successfully. Note the following:
> Reference number for cancellation is ***
> The due date is scheduled for 02 July 2025.
> All allocated bundles (Min/Data/Airtime/SMS) need to be utilized as they will be forfeited.
Have a pleasant day further and stay safe.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jul 2025, 12:10
Official
Dear Robyn
We trust this email finds you well.
Kindly be advised that the cancellation for *** has been loaded successfully. Note the following:
> Reference number for cancellation is ***
> The due date is scheduled for 02 July 2025.
> All allocated bundles (Min/Data/Airtime/SMS) need to be utilized as they will be forfeited.
Have a pleasant day further and stay safe.
Regards
Vodacom Consumer Website Team
We trust this email finds you well.
Kindly be advised that the cancellation for *** has been loaded successfully. Note the following:
> Reference number for cancellation is ***
> The due date is scheduled for 02 July 2025.
> All allocated bundles (Min/Data/Airtime/SMS) need to be utilized as they will be forfeited.
Have a pleasant day further and stay safe.
Regards
Vodacom Consumer Website Team
Best regards,