Help

I am a Vodacom customer for many years and have multiple accounts, since I moved premises the single on the fibre is way below for what I am paying and cannot even use service when I need too, so effectively I am paying for something I can’t use. I have also called the helpdesk multiple times and to date no resolution. Because I moved from one address to another they holding me to a cancellation fee with me signing up for a month to month subscription. Vodacom: Vodacom: Service request SR*** update to Closed NoReply(2-12QV4OCV).