NN
Nee N
1 reviews | Active since Jul 2020
08 Nov 2018, 10:22
HELP
Well, this is the only way to get response so here is the 3rd attempt to get a answer Yesterday i was told there was a mix up with my delivery address that is why the phone was not sended after they told me the order was canceled, so just now i phoned again. And guess what my order is again canceled. Its been more then a week after i received my confirmation phone call, and aproval
SO CAN SOMEONE PLEASE HELP ME WITH THE CORRECT ANSWER, IS THE PHONE IN STOCK, IS THE ORDER OPEN, WHEN WILL I GET THE PHONE.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
08 Nov 2018, 11:02 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Nov 2018, 11:02
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NN
Nee N's updateReviewer Update
08 Nov 2018, 14:14So again i was phoned and told i have R151.50 outstanding, and the funny story is this was paid and when i phoned the 29th Okt while i was on the phone the lady allocated the payment, now it does not show. what the hell is wrong with your service
NN
Nee N's update08 Nov 2018, 14:14
Reviewer Update
So again i was phoned and told i have R151.50 outstanding, and the funny story is this was paid and when i phoned the 29th Okt while i was on the phone the lady allocated the payment, now it does not show. what the hell is wrong with your service
NN
Nee N's updateReviewer Update
08 Nov 2018, 14:17I again sended the pop through. Can someone that actually nows what is going on there please sort this out so i can get a new contract
NN
Nee N's update08 Nov 2018, 14:17
Reviewer Update
I again sended the pop through. Can someone that actually nows what is going on there please sort this out so i can get a new contract
NN
Nee N's updateReviewer Update
08 Nov 2018, 14:44When someone has sorted out my account. Please ask the agent that did my iphone deal to phone me again. I cannot remember her name, but she is the only person that can actually do her work
NN
Nee N's update08 Nov 2018, 14:44
Reviewer Update
When someone has sorted out my account. Please ask the agent that did my iphone deal to phone me again. I cannot remember her name, but she is the only person that can actually do her work