AM
Asemahle M
1 reviews | Active since Jun 2018
04 Jun 2018, 08:42
Help
I bought a phone on the 26 May 2018 at Exact its from Vodacom, it went off/blank and I brought it back on the 29th they gave me a new one but it's doing the same thing over and over, when am asking for refund they said they don't do refund but there's nothing on the slip says that.
I am really angry because even at Vodacom they couldn't assist me. I wasted lot of money using transport to report all of this issue and I didn't get help...
Please help me I don't know what to do anymore I am very stressed as i am using a phone but they took my money
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Jun 2018, 10:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Jun 2018, 10:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Jun 2018, 10:55Dear Customer,
As per our telephonic interaction feedback was provided.
Regards,
Wardah
Best regards,
Vodacom's reply04 Jun 2018, 10:55
Official
Dear Customer,
As per our telephonic interaction feedback was provided.
Regards,
Wardah
Best regards,