CC
Chris C
1 reviews | Active since Jul 2011
19 Apr 2021, 08:09
Hellopeter complaints mean nothing
Vodacom cannot even respond to Hellopeter complaints! Terrible service personified!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
19 Apr 2021, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Apr 2021, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Apr 2021, 17:16Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were in contact with our social media team. Based on the feedback provided, our team sent you an email and advised that they will attend as soon as you reply with the required information.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were in contact with our social media team. Based on the feedback provided, our team sent you an email and advised that they will attend as soon as you reply with the required information.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Apr 2021, 17:16
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were in contact with our social media team. Based on the feedback provided, our team sent you an email and advised that they will attend as soon as you reply with the required information.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were in contact with our social media team. Based on the feedback provided, our team sent you an email and advised that they will attend as soon as you reply with the required information.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
CC
Chris C's updateReviewer Update
19 Apr 2021, 17:18No! The didn't help! He didn't listen to my request regarding having direct contact as a reference! Do not close this query!
CC
Chris C's update19 Apr 2021, 17:18
Reviewer Update
No! The didn't help! He didn't listen to my request regarding having direct contact as a reference! Do not close this query!
CC
Chris C's updateReviewer Update
19 Apr 2021, 17:21I will continue with my social media posts until I get a person that is prepared to take ownership and hide behind an email alias!
Pull a chair, put the popcorn in the microwave - this is gonna get interesting!
Pull a chair, put the popcorn in the microwave - this is gonna get interesting!
CC
Chris C's update19 Apr 2021, 17:21
Reviewer Update
I will continue with my social media posts until I get a person that is prepared to take ownership and hide behind an email alias!
Pull a chair, put the popcorn in the microwave - this is gonna get interesting!
Pull a chair, put the popcorn in the microwave - this is gonna get interesting!