DC
Des C
1 reviews | Active since Mar 2019
20 Jan 2024, 17:20
Hello...any humans with brains available?
It seems Vodacom is run by robots. There don't seem to be any humans there who can communicate and reason and they seem to be unaware that there has been no signal in Hogsback all day. They probably don't even know where Hogsback is. Technology can be useful when it works and just a pain in the **** the rest of the time.
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Replies (2)DC
Des C's updateReviewer Update
21 Jan 2024, 11:59Make that rating only 1 star. Why do I have a message at the top of my phone screen saying: No SIM Crad - no connection to network. The SIM card I have been using for years is in the phone with Vodacom airtime and data on it. If I don't get a response of connection very soon, after 20 years as a loyal client, I will switch to another provider.
DC
Des C's update21 Jan 2024, 11:59
Reviewer Update
Make that rating only 1 star. Why do I have a message at the top of my phone screen saying: No SIM Crad - no connection to network. The SIM card I have been using for years is in the phone with Vodacom airtime and data on it. If I don't get a response of connection very soon, after 20 years as a loyal client, I will switch to another provider.
Vodacom's replyOfficial
21 Jan 2024, 15:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2024, 15:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team