1 reviews | Active since Jul 2016

11 Mar 2021, 09:33

Hello Vodacom! Let's get together..

Right.

First things first. Vodacom, please call me, because it is not possible to call you from my phone if my services are suspended and I want to discuss matters with you

Apart from going to a store in person, this is my only option.

You can respond to this to obtain my number. It's urgent, please.

Jonathan

0
Replies (2)
Vodacom
Vodacom's reply11 Mar 2021, 10:25
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply16 Mar 2021, 12:45
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Our records indicate that you were in contact with our accounts team. Based on the feedback provided, our team assisted with your payment arrangement.

We apologize for the inconvenience and the service experienced.

Regards,

Vodacom Consumer Website Team 

Best regards,