HELLO VODACOM - DO ANY HUMANS WORK THERE/

This is an organisation that will only operate on a debit order basis for payment - but then tell you that your account is in arrears!!!! How is that humanly possible???? Then when you try to speak to a HUMAN to resolve this issue -you get Tobi the Bot!!!!!!! Come on Vodacom - you can do better than this. You tie your customers into lengthy contracts, make it almost impossible not to upgrade, get your payments without fail - do something for me now - GET A HUMAN TO CALL ME