hello Peter response but no contact made

Bad Service, treatment ... horrible customer service

I was called by a Vodacom agent on wednesday about a contract that I have with vodacom, I told her I dont have a contract with Voda & never had one, she said I need to go to the nearest vodacom shop & report this. Yesterday afternoon I drove to Vodaworld in Midrand, got there @ 5.58pm & was not allowed in by the security who told me it was closed, I explained to him that I have an urgent ***** case & that the shop should only be closed at 6.00pm & not a minute earlier. He refused to let me in & I told him to call the manager, the manager came through & she told me they we closed I said to her i was there before 6pm & infact I need to report an urgent ***** case. There was a lot of back & forth & I eventually asked for her name threatening to put this situation on hello peter & she refused to give me her name slamming the door at me, "very bad attitude"

Im shocked at the treatment that Vodacom gave me, trying to sort out a ***** case, I need someone to contact me & remove that contract from my name asap

Official business reply

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team