1 reviews | Active since Nov 2011
Hello peter is not the same anymore
<p>I have been trying to lodge a complaint. Was at it for more than thirty minutes without any luck. Why has it become so difficult to just write your story especially for a person who has already used it before. </p>
Vodacom debited my account after i had paid four days before the debit was due. After i spoke to maria she said i should send proof of which i did on Monday 30 th. Only on 8 th June when i phoned to enquire was i told that i should have followed my fax and now it will be 14 days beginning today for me to get my refund back. Administration was sitting on my fax and never acted on it. Words fail me to describe how easy it is for vodacom to get my money but is impossible for me to get my money back as equally fast. I am very disappointed.
Vodacom debited my account after i had paid four days before the debit was due. After i spoke to maria she said i should send proof of which i did on Monday 30 th. Only on 8 th June when i phoned to enquire was i told that i should have followed my fax and now it will be 14 days beginning today for me to get my refund back. Administration was sitting on my fax and never acted on it. Words fail me to describe how easy it is for vodacom to get my money but is impossible for me to get my money back as equally fast. I am very disappointed.
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team