Hellcom 2.0

we are now on day 19 without internet and the plot thickens.... Now we are told the new SR number than came into play on the 2nd March 2024 had the wrong contact number.... and this number is not any of the numbers for anyone we know. we are tired of the BS being spewed by Vodacom daily. It isn't rocket science, we just need a technician who actual rocks up at my place to call us; I am even willing to go fetch them from anywhere they want.... With the amount of escalations we have been promised and escalations performed by the call centre over the last 19 days i would expect God himself to be attending to this from heaven. this morning we spoke to another call centre agent who supposedly sent an sms to my phone as well as my wife's, this was around 8h30 this morning. We have not received the sms at all.